Shipping policy

Shipping Policy

Last updated: August 21, 2026

Processing time

Orders are picked, packed, and handed to our shipping partner within 1 to 2 business days of being placed. Orders placed on weekends or US public holidays begin processing the next business day.

You'll receive a confirmation email immediately after ordering, and a second email with your tracking number once your order ships.

Shipping options and cost

We offer two shipping speeds. The exact price and estimated delivery date for your order are calculated at checkout based on your address and the option you select, before you pay. There's nothing hidden at payment.

Adding processing time, most US orders arrive within these total windows:

These are current estimates, not a guarantee. Customs inspections, severe weather, carrier backlogs, and peak retail periods can add time, and we have no control over any of them. The exact price and date shown at checkout reflect our most current rates and timelines. If your order is materially late, contact us. We would rather hear from you early.

Where we ship

We currently ship within the United States. We're working on adding European Union and United Kingdom shipping, and we'll update this policy once that's live.

We do not currently ship to PO boxes or freight-forwarding addresses. If we can't ship to your address, checkout will tell you before you pay.

Tracking

Every order includes tracking. Your tracking number arrives by email once your order ships. It can take 24 to 72 hours for the first scan to appear in the carrier's system. A number that shows nothing yet is normal, not a lost package.

Customs, duties, and import taxes

For US orders, the price you pay at checkout is the total price. There is nothing further to pay on delivery.

We are not able to mark packages as gifts or declare a lower value than the actual sale price. Doing so is customs fraud and puts your package at risk of seizure.

Split shipments

If you order several items, they may arrive in separate packages, sometimes on different days. You'll get tracking for each. There's no additional charge for this.

Incorrect addresses

Please check your shipping address carefully before completing checkout. We ship to the address exactly as entered. If you spot a mistake, email info@clearbagsmarket.com immediately. We can usually correct it within our 1 to 2 day processing window, but not after your order has shipped.

Lost, stolen, or stalled packages

Tracking says delivered, but nothing arrived: check with neighbors and your building's mail area, then contact us within 14 days of the delivery scan. We'll open a carrier claim and replace or refund your order.

Tracking has not moved in 10 business days: contact us. We treat the package as lost and reship at no cost to you.

Changes to your order

Once an order is in processing, we can still change the shipping address or cancel it. We cannot change the items in an order. Cancel it and place a new one instead.

Questions

Chafai Services LLC, ClearBagsMarket
2372 E Valley Dr, Hermann, MO 65041, United States
info@clearbagsmarket.com | +1 (573) 903-1169